Recraving Cancellation & Refund Policy
At Recraving, every cake is custom-made with love, care, and attention to detail. Because our cakes are handcrafted to order, we have the following cancellation and refund policy in place:
Order Cancellation
- 48 hours notice required: Cancellations must be made at least 48 hours before your scheduled pickup or delivery time for standard orders.
- If cancelled within the allowed time, you are eligible for a full refund or credit toward a future order.
- Cancellations made after the deadline are non-refundable, as ingredients and preparation will already be underway.
Refund
Due to the perishable nature of our products:
- No refunds will be given for completed and picked-up/delivered cakes.
- If there is an issue with your order (wrong flavor, missing elements, or damage during pickup/delivery), please contact us within 12 hours of receiving your cake.
- We may offer a partial refund, store credit, or a replacement depending on the situation.
- Proof of issue (such as photos) may be required.
No Shows
- If you do not pick up your order at the scheduled time and do not contact us within the pickup day, your order will be considered a no-show and no refund or credit will be issued.
Changes to Orders
- Minor changes (e.g., wording, color) can usually be accommodated up to 48 hours in advance.
- Significant changes (e.g., size, flavor) may not be possible if notice is given too late.
Thank you for understanding and supporting a small home-based business. Every cake is made to order, and your consideration helps us continue providing sweet moments to the community!
📞 Questions? Contact us at 8278625646 or recraving@gmail.com
📍 265-266 Vijay Bari path no 1 near Punjab National Bank Sikar road Jaipur Rajasthan 302039